Membership Engagement Manager
Salary: $70,000- $75,000 with Benefits
Location: Main office in Raleigh, NC; hybrid (2 days in office, 3 remote). Occasional travel across the
Triangle and other parts of the state is required.
Applications will be reviewed on a rolling basis until the position is filled
About The Organizations
North Carolina Asian Americans Together (NCAAT) is a nonpartisan, nonprofit organization
committed to supporting equity and justice for all by fostering community among Asian Americans
and allies in North Carolina through civic engagement, leadership development, grassroots
mobilization, and political participation.
NCAAT in Action (NCAATIA) builds political power among Asian Americans and allies in North
Carolina through voter education, progressive advocacy, and leadership development.
Benefits
NCAAT and NCAAT in Action offer full‑time employees health, dental, and vision insurance; paid
time off for vacations and wellness days; and a 401k plan. We support work‑life balance with
flexible scheduling and occasional remote work, depending on project needs. Employees receive a
yearly professional development stipend that can be used toward Asian language courses, training,
or other development resources.
Position Summary
The Membership Engagement Manager is a mid‑level role responsible for building and sustaining a
dynamic, values‑driven membership program across North Carolina. This role centers on
relationship building, organizing, and data‑informed strategies to grow a diverse base and deepen
member engagement rooted in shared purpose. Ideal for someone passionate about community
power and belonging, the position offers opportunity for growth and leadership as the membershipprogram evolves. While this role does not supervise full‑time staff, the manager will coordinate
with volunteers and collaborate across multiple departments.
Key Leadership Competencies
●Community Engagement and Service Orientation
●Program and Project Management
●Data‑Driven Decision Making
●Cultural Competency and Inclusion
●Collaboration and Teamwork
Key Responsibilities
Own and steer NCAAT/IA's Regional cohort program
●Innovate on and facilitate NCAAT/IA's regional cohort program in Charlotte, Raleigh,
Fayetteville, and Greensboro.
●Ensure region-specific events are held that take into account needs and are informed by
members' strengths and interests, while maintaining alignment with NCAAT's work.
●Help build regional cohort members' knowledge of advocacy work in collaboration with
NCAAT's program team to move them to action, including campaign building and public
comments on advocacy issues.
Own daily member communications and pipeline building
●Strengthen and build upon member relationships across North Carolina through 1:1 coffee
chats, hosting member events, and connecting members to relevant NCAAT program areas.
●Build upon a newly developed mission‑aligned strategy to grow and deepen membership
across North Carolina.
●Build clear engagement pathways from sign‑up to active participation and leadership.
●Ensure membership efforts are responsive to feedback and evolving community needs.
●Cultivate a welcoming and empowering member experience rooted in cultural diversity.
Use storytelling, narrative strategy, and relational organizing to recruit and retain members.
Cross‑T eam Collaboration and Integration
●Be the owner and facilitator of the weekly membership team meetings (including members
of the data team and leadership team) to keep stakeholders abreast of membership needs,
issues, and programming.
●Work with Community, Youth, Voter Engagement, Advocacy, and Communications teams to
embed membership across programs.
●Represent NCAAT and NCAATIA at outreach events, including occasional tabling and
community activities.
Data, Learning, and Optimization
●Collaborate closely with the data team to ensure NCAAT's membership growth model is
aligned with our theory of power building and change.
●Use tools like VAN and EveryAction to track member growth and engagement.
●Refine and monitor membership KPIs (1:1s held, membership tier definitions, growth, and
numbers within the model); refine strategies based on data and community insights.
Internal Leadership and Volunteer Coordination
●Manage the membership budget with strategic oversight.
●Coordinate and support volunteers, and coach staff across departments in centering
membership in their work for particular, discrete projects (all-hands events).
●Contribute member feedback and stories to organizational learning and strategy.
Preferred Qualifications
Experience developing a membership program, issue campaign, or political campaign
Experience in base building and growing participation in communities of color or
immigrant communities
Proficiency in data systems (EveryAction, VAN, Scale to Win) and experience
setting/assessing KPIs
Budget management experience with strategic resource use
●Excellent project management and multitasking skills
●Strong interpersonal and communication skills across diverse audiences
●Fluency or proficiency in an Asian language
Demonstrated commitment to racial equity and justice
Additional Expectations
●Flexibility to occasionally work evenings or weekends
●Willingness to support organization‑wide efforts beyond core responsibilities, including
civic engagement events or team‑based mobilizations
●Must have reliable transportation and a valid NC driver's license
●Applications will be reviewed on a rolling basis until the position is filled
NCAAT is an equal opportunity employer and welcomes applicants without regard to race, color,
religion, sex, national origin, gender, gender identity, age, or disability. Women, people of color,
LGBTQ+ individuals, and others from historically marginilized groups are encouraged to apply.